Joint Sickness Insurance Scheme (JSIS) Contacts
Ispra Settlements Office
Every Wednesday there is a courier service from the EUI to the Ispra Settlement Office, to send:
- Claim forms for reimbursement of medical expenses
- Dentistry (estimates and fees)
- Orthodontics (estimates and fees)
- Prior authorisations
In order to speed up the handling of the file it is essential to indicate on the envelope the TYPE of document included (e.g. claim for reimbursement, direct billing, requests for prior authorization, serious illness, estimates for dental treatments, etc.). Please refer to the addresses below.
+32 229 11111 becomes the Single Phone Number for contacting the JSIS
The service operates from 9:30 AM to 12:30 PM every working day. Choose between English and French as your preferred language and indicate the topic you wish to discuss. Press 1 for inquiries regarding JSIS, health insurance, or accidents. Press 2 for pension-related matters, or press 7 for EU Login or IT access issues. Please ensure you have your staff number ready to facilitate locating your file. Prior to contacting the MyPMO single phone number, we recommend that you open a ticket via the PMO Contact Application on your JSIS personal area.
Postal address for general correspondence
EUROPEAN COMMISSION
Joint Sickness Insurance Scheme - TP 730
Via E. Fermi 2749
21027 Ispra (Varese)
Applying for hospitalisation reimbursement
Apply via JSIS online
Emergency for hospitalisation (direct billing)
Page last updated on 27 September 2024