Virus Protection Policy, User's Rights and Duties
All EUI owned Windows or macOS devices, including service laptops, are provisioned with the manadatory corporate endpoint protection suite. Additional security layers are put in place to safeguard corporate email.
Computer Room and Office PCs are installed with a corporate antivirus software, updated automatically from our centralised antivirus server at every login and several times during your working session.
For further information, please check Remote Patch Management and Cloning Policy.
EUI laptops have a corporate antivirus software installed, which is updated automatically whenever the laptop is connected to the internet.
If the device has been delivered directly to the staff member and not through ICT User Support (e.g. directly from a hardware supplier), it is compulsory to hand-in the device to the ICT Service in order to setup all foreseen compulsory corporate security measures.
EUI email accounts are subject to Microsoft's Forefront Online Protection for Exchange (FOPE) and Advanced Threat Protection (ATP). These services provide a layer of protection to actively help safeguard inbound and outbound email from spam and threats..
For further information, please check Spam Quarantine and Advanced Threat Protection (login required).
The ICT Service does not provide antivirus software for use on personally-owned PCs or laptops nor support for antivirus tools acquired by users. However, please see AntiVirus Protection for general guidelines for your personally-owned devices.
Devices belonging to other institutions or companies used by external collaborators or contractors while connected to the EUI network or IT resources must as well be compliant to EUI's corporate data security measures.
As an EUI user you should make every reasonable effort to keep your computer virus-free and reduce risk of exploitation.
All Computer Room and Office PCs as well as EUI laptops have facilities which allow users to check their own machine and/or storage media for viruses.
Users with personally-owned devices are responsible for installing an antivirus software on their machines and keeping it up to date before connecting to the EUI network. Please see AntiVirus Protection Guidelines for more information.
Personal laptop users are also requested to keep their operating system up to date with the latest upgrades and security patches. See Windows Update site or Mac Software Update site for further information.
The above action is NOT necessary for EUI owned computers (desktops as well as laptops) as this is done centrally already. However, should the device not be compliant, it must be handed-in to the ICT Service in order to setup all foreseen compulsory corporate security measures.
In addition to the above, the following "Good Behaviour" practices should also be followed by all EUI members:
- check our ICT Security section for further info
- In case you clicked on a link, opened an attachment in a phishing email or notice any suspicious behaviour of your computer, please immediately report to [email protected] or call +39 055 4685 600 (ext. 2600)
- please report any suspicious email to [email protected] email address
Members infringing the above rules and regulations will face consequences as per Acceptable Use Policy (AUP).
Page last updated on 08 April 2022