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Email

The EUI is currently using an email service hosted by Microsoft, called Office 365 .

The email service provides the following:

100 Gigabytes of email storage per account/user
personal and shared calendar(s)
accessible worldwide via your email client or webmail
independent from EUI network and ICT infrastucture (no downtime during EUI ICT maintenance).

Office 365 Prerequisites
Minimum requirements for operating system, email client and browser when using Office 365

Using WebMail (Outlook Web Access or OWA)
Instructions for logging into the Webmail for the first time

Mailbox Quota and Attachment Size Limitations
The maximum attachment size to send and receive in an email

Message and Recipient Limits
All the email limitations you need to know when using Office 365

Out of Office (AutoReply) Notices via Email
Send a personalized reply to correspondents whilst away from office

365 Email Client Configuration Settings
The basic parameters to connect via an email client or personal device such as a smartphone

Outlook 2010 or later (Windows)
A guide for configuring Outlook 2010 in Exchange mode

Outlook 2011 (Mac)
A guide for configuring Outlook 2011 for Mac in Exchange mode

iOS (iPad, iPhone, etc.)
A guide for configuring iOS native Mail client in Exchange mode

Outlook training for Windows, iOS and Android
Resources for Windows, iOS and Android users to begin learning how to use EUI's standard mail client

Outlook training for Mac
Resources for Mac users to begin learning how to use EUI's standard mail client

Outlook Webmail (OWA) Getting started
How to get started with Outlook Web Access (OWA)

Outlook, WebMail (OWA) and Calendar Guides
Guides and tips all around Outlook, WebMail (OWA) and Calendar

Outlook Guidelines
Guidelines on the management of content in Outlook

Good Practice Rules for Mass Mailing
A set of massmailing rules to be followed

Guidelines for the Use of Internal EUI Distribution Lists
Policy governing internal distribution lists

EUI Distribution Lists
How distribution lists are handled at the EUI

Current Distribution Lists
Available distribution lists and services in charge of

Advanced Threat Protection (ATP)
How unsafe attachments and links in emails are blocked

Phishing Scams and Fraudulent Emails
Information and tips on avoiding phishing and fraudulent mails

Email Viruses
Good practice guide regarding protection against email viruses

Email Encryption
How to protect emails sent to external recipients

Anti-Spam Quarantine
What are Spam Notifications?

The Outlook Junk Email Feature
How to further reduce the amount of spam arriving in your Inbox: works for Webmail too!

Impersonal Email Account
Requests for impersonal mailboxes, e.g. project accounts (only accessible to authorised staff members)

Page last updated on 11 September 2023