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Office Hours

 

Administration and Management

	Term Time (September to June inclusive)	Off Term  (July to August inclusive)
Monday to Friday	9:00 - 18:00 (office and telephone)	9:00 to 17:00 (office and telephone)
Saturday, Sunday & Holidays	CLOSED	CLOSED

  

IT User Support

Local Offices

	Term Time (September to June inclusive)	Off Term (July to August inclusive)
Monday to Friday	8:30 - 18:00 (office) 8:30 - 18:00 (telephone - via EUI Helpdesk)	9:00 to 17:00 (office) 9:00 to 17:00 (telephone - via EUI Helpdesk)
Saturday, Sunday & Holidays	CLOSED	CLOSED

 

 

Portable Device Support

• check availabilty

 

Research Software Tutoring

• check availability

 

Please note that critical systems are monitored 24 hours per day / 365 days per year. Systems identified as "critical" are:

• Email (including WebMail)
• Web (Content Management System - CMS)
• Network infrastructure (LAN and WiFi)
• Internet connectivity and VPN
• Library Catalogue, Library CADMUS/DSPACE, Library E-resources (i.e JSTOR, ECCO, EconLit, etc.)
• Remote computing (CITRIX)

• Personal and Shared Areas (G:, H:, I: Drives, etc.)